Category Archives: COMM 470

UOPCOMM 470 Week 5 Virtual Communication Plan and Presentation New Syllabus NEW

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UOPCOMM 470 Week 5 Virtual Communication Plan and Presentation New Syllabus NEW

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COMM 470 Week 5 Virtual Communication Plan and Presentation New Syllabus NEW

The success of a virtual team depends on the quality of the virtual team communication plan. This course focuses on the design and implementation of virtual teams and emphasizes the importance of analyzing and selecting appropriate virtual communication tools in order to improve internal and external stakeholder relationships such as employees and customers.

Your team will create a virtual workplace communication plan to improve customer relationships and enhance customer satisfaction in a virtual workplace your team selects. Additionally, your team will present your findings in a formal team presentation.

Create a virtual communication plan using the business and challenge identified in Week 2, the summary of your progress from Week 4, and the Communication Plan Template. The virtual communication plan must be between 1,925 and 2,100 words, and must include the following:

 A written summary that describes the virtual organization your team selected and identification of negative effects experienced due to virtual communication

 Explain the methods of communication used to reach identified external stakeholders of the business.

 Summarize challenges experienced within customer service, or customer satisfaction as a result of virtual communication failures.

 Analyze steps taken by the business to prevent further loss of customers or to reduce customer satisfaction.

 Identify workflow or escalation procedures used to enhance customer experience and improve customer relationships.

 Recommend virtual communication tools to improve relationships between employees and customers.

 Identify potential future risks and cultural considerations associated with the recommended virtual communication tools.

Create a 9- to 15-slide communication plan Microsoft® PowerPoint® presentation that outlines the components of the written plan.

 For Online and Directed Study students, these are Microsoft® PowerPoint® presentations with detailed speaker notes.

Support and Reference each recommendation with research, such as examples found in case studies, company annual reports, etc.

Format your assignment according to appropriate course-level APA guidelines.

Submit your assignment to the Assignment Files tab.

UOPCOMM 470 Week 4 Virtual Workplace Communication Plan, Progress Report New Syllabus NEW

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UOPCOMM 470 Week 4 Virtual Workplace Communication Plan, Progress Report New Syllabus NEW

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COMM 470 Week 4 Virtual Workplace Communication Plan, Progress Report New Syllabus

 

Resource: University of Phoenix Material: Communication Plan Template

Complete the Virtual Workplace Communication Template.

Write at a 350-word progress report on the communication channels selected, including potential challenges or obstacles that may result in implementing the desired communication plan.

Format and Reference your assignment according to appropriate course level APA guidelines.

Submit your assignment to the Assignment Files tab.

 

 

UOPCOMM 470 Week 4 Communication in Virtual Teams New Syllabus NEW

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UOPCOMM 470 Week 4 Communication in Virtual Teams New Syllabus NEW

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COMM 470 Week 4 Communication in Virtual Teams New Syllabus NEW

 

 

 

Imagine that you are a communication consultant assigned the task of helping a company executive make his team-oriented projects more efficient and effective. The current teams are working but have inefficiencies, and they are not as effective as they could be. The teams are usually given one- to two-week deadlines on projects, and each member must contribute equally. Each team member often has other projects he or she needs to complete individually, as well. The team members are largely located in different geographically locations.

The company executive is aware that several competitors have been implementing new methods of communication within their teams and have been producing high quality output in less time.

The executive has mostly deployed traditional face-to-face communication methods and channels requiring extensive travel and lodging costs, time, a lack of efficiency in project completion due to communication challenges and feedback between team members, and increasing costs due to office space and lodging requirements for employees located in off-site project locations. The executive is eager to improve efficiency and become more competitive but is not “up to date” on modern virtual communication or virtual workplace technologies or standards.

Create a 12- to 18-slide Microsoft® PowerPoint® presentation, with detailed speaker notes, that explains how new communication systems provide more options for improving communication among virtual teams. In the presentation, make specific recommendations on the solutions to the executive’s problem.

 For Online and Directed Study students, the virtual presentation can be created as a Microsoft® PowerPoint® presentation with audio files connected to each slide, podcast, webcast, teleconference, or any other virtual communication tool.

Explain in your presentation how the new communication systems recommendations provided will help improve efficiency in his virtual teams in the form of profitability, productivity, project efficiency, etc.

Format and Reference your assignment according to appropriate course level APA guidelines.

Submit your assignment to the Assignment Files tab.

UOPCOMM 470 Week 3 Strategies to Retain Positive Working Relationships New Syllabus NEW

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UOPCOMM 470 Week 3 Strategies to Retain Positive Working Relationships New Syllabus NEW

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COMM 470 Week 3 Strategies to Retain Positive Working Relationships New Syllabus NEW

 

 

 

Resource: Chapter 5 of the following text:

Zofi, Y. (2011). Manager’s guide to virtual teams. Saranac Lake, NY, USA: AMACOM Books.

Read one of the following case studies, located on this week’s Electronic Reserve Readings page:

 “Hurt Feelings Lead to Hurdling the Business” (p. 113)

 “Can Oil and Water Ever Mix” (p. 120)

Write a 700- to 1,050-word summary of the obstacles caused by communication challenges in the virtual workplace and what strategies were deployed to retain positive working relationships.

Format and Reference your assignment according to appropriate course-level APA guidelines.

Submit your assignment to the Assignment Files tab.

UOPCOMM 470 Week 2 Virtual Workplace Communication Plan, Preparation New Syllabus NEW

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UOPCOMM 470 Week 2 Virtual Workplace Communication Plan, Preparation New Syllabus NEW

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COMM 470 Week 2 Virtual Workplace Communication Plan, Preparation New Syllabus NEW

 

 

 

Successful virtual communication requires thoughtful and efficient use of virtual communication tools. Part of the process of thoughtfully and efficiently using these tools is to consider the stakeholders with whom you will communicate, as well as how the communication tool may improve or damage relationships among those stakeholders.

Identify Stakeholders that are impacted by virtual communication in the workplace.

Explain different communication tools that are used in the virtual workplace.

Analyze each tool and how virtual communication tools may improve or damage relationships among identified stakeholders.

Compare and contrast the benefits and consequences of virtual communication on identified stakeholders.

Compose a 1,050- to 1,400-word paper that addresses the following:

 Identifies stakeholders who are impacted by virtual communication in the workplace

 Explains the different communication tools that are used in the virtual workplace

 Analyzes each tool and how virtual communication tools may improve or damage relationships among identified stakeholders

 Compares and contrasts the benefits and consequences of virtual communication on identified stakeholders

Format and Reference your assignment according to appropriate course level APA guidelines.

Submit your assignment to the Assignment Files tab.

UOPCOMM 470 Week 2 Stakeholder Impact in Virtual Organizations New Syllabus NEW

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UOPCOMM 470 Week 2 Stakeholder Impact in Virtual Organizations New Syllabus NEW

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COMM 470 Week 2 Stakeholder Impact in Virtual Organizations New Syllabus NEW

 

 

 

Successful virtual communication requires thoughtful and efficient use of virtual communication tools. Part of the process of thoughtfully and efficiently using these tools is to consider the stakeholders with whom you will communicate, as well as how the communication tool may improve or damage relationships among those stakeholders.

Identify Stakeholders that are impacted by virtual communication in the workplace.

Explain different communication tools that are used in the virtual workplace.

Analyze each tool and how virtual communication tools may improve or damage relationships among identified stakeholders.

Compare and contrast the benefits and consequences of virtual communication on identified stakeholders.

Compose a 1,050- to 1,400-word paper that addresses the following:

 Identifies stakeholders who are impacted by virtual communication in the workplace

 Explains the different communication tools that are used in the virtual workplace

 Analyzes each tool and how virtual communication tools may improve or damage relationships among identified stakeholders

 Compares and contrasts the benefits and consequences of virtual communication on identified stakeholders

Format and Reference your assignment according to appropriate course level APA guidelines.

Submit your assignment to the Assignment Files tab.

COMM 470 Week 5 Learning Team Social Media Tools in Ecommerce

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COMM 470 Week 5 Learning Team Social Media Tools in Ecommerce

Your presentation in Week Four was a success, and the executive wants more information. Your team now has the task of helping him develop and launch the new social networking communications options.

•    Write a 1,250- to 1,500-word paper that accomplishes the following:

o    Explain how new social media tools may be used to distribute information more effectively.

o    Explain how to determine the best tools to use in specific situations.

 

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COMM 470 Week 4 Learning Team Communication Consultants Presentation

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COMM 470 Week 4 Learning Team Communication Consultants Presentation​

•    Read the following: You are a communication consulting company assigned with the task of helping an e-commerce corporation make their teams more efficient and effective. The current teams are working but have inefficiencies, and they are not as effective as they could be because of poor communication. The teams are usually given various deadlines and projects, and each member must contribute equally. Problems arise because team members are often located in different geographically locations.

The company president and executive team is aware that several competitors have been using new social media communication tools internally and seem to be producing high quality output in less time. The executives are interested in understanding how these communications technologies may improve their teams’ communication. Your job is to explain to them the different options and select the one(s) that you think will best improve internal company communication.

•    Create an 10 to 12 slide persuasive Microsoft® PowerPoint® presentation that explains how new communication systems provide more options for communication and improve operation at the e-commerce company.
•
o    The Microsoft® PowerPoint® presentation includes information in Speaker Notes section of the slide.

o    Include at least three outside references in your presentation.

•    Explain how new communication systems will help improve efficiency in virtual teams.

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COMM 470 Week 4 DQ 3

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COMM 470 Week 4 DQ 3

Your company is planning to open new offices in cities in three different countries at the same time. Although you will remain at the corporate headquarters in the United States, you will be accountable for managing the local offices in each country. What communications recommendations will you make to help ensure efficient and effective two-way communication with your new employees?

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