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Consider the key elements and functions of human service organizations. The key functions as listed in your text include:
• Planning
• Designing the program and organization
• Developing human resources
• Supervising
• Managing finances
• Monitoring and evaluating
Prepare a Microsoft® PowerPoint® presentation with a minimum of 15 slides in which you describe your hypothetical human service agency, detailing its key functions. Include information that displays adequate knowledge of the key factors for each function related to your chosen organization and its programs and services. Involvement by all Learning Team members must be evident.
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Write a 1,400- to 1,750-word paper in which you formulate a framework for achieving and maintaining individual excellence for your life and list what skills you have or need to develop further.
Construct a Force Field Analysis, similar to Figure 11.1 found on p. 268 in Ch. 11 of Managing of Human Service Programs, using the following list of interrelated and interdependent elements of human service functions.
List your personal driving and restraining forces as well as your current position and desire for each of the following conditions:
• Managing the environment
• Planning and program design
• Organizational design
• Human resource development
• Supervision
• Financial management
• Information systems
• Program evaluation
• Leadership and organizational change
Examine and express how each of Peter Senge’s Five Disciplines has meaning to you. Conduct a self-assessment of your skills for growth in each of the five disciplines:
• Personal Mastery: personal growth and learning
• Mental Models: deeply held images about how the world works
• Shared Vision: alignment of personal visions
• Team Learning: using dialogue to address difficult issues
• Systems Thinking: a conceptual framework for integrating the other four disciplines by observing patterns and seeing how to change them
Include at least five citations.
Format your paper consistent with APA guidelines.
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What particular skills and competencies do you have or need to develop to become a successful human service program manager?
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What do you think are some of the key challenges facing human service organizations today? How well are our organizations and professions adapting to a dynamic environment?
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Resource: Case 10 of Ch. 10 of Management of Human Services Programs
Write a 1,050- to 1,750-word paper which addresses the following in reference to the case study:
• Develop at least one process evaluation measure and at least one outcome evaluation measure that you suggest for the Consultation and Education Department at Greenby Community Mental Health Center to display the program’s effectiveness and efficiency.
• What are the scope and purpose of your process evaluation measure and outcome evaluation measure and how did they influence your design?
• What issues and challenges may arise from evaluating the Greenby Community Mental Health Center?
• Explain why an evaluation may be helpful to the Consultation and Education Department director’s situation.
Format your paper consistent with APA guidelines.
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What are some of the reasons that staff may be resistant to or fearful of evaluation? How can evaluation be made nonthreatening or even valued for workers in human service agencies?
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What are some of the challenges in human service work with measuring client outcomes? How might information systems help in this regard?
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