MGT 420 Week 5 Opportunities and Impacts of Quality Organization NEW
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MGT 420 Week 5 Opportunities and Impacts of Quality Organization
You have been tasked by the CEO of your company to access the need
for a quality program.
Choose a company not used in previous weeks of the course.
Write a 2,450- to 3,500-word paper that includes the following:
• Give a brief overview of this company’s product offering
(manufacturing or service).
• Describe in detail why a quality program would benefit the company.
• How would the Voice of the Customer and Voice of the Market drive
• Describe how you would implement this quality program.
• What tools and metrics would you use to ensure success?
• How would external quality organizations aid in determining your
company’s quality program?
Note: Make sure you support your paper with course concepts and
illustrate your mastery of the concepts with real life examples from your
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.